Contact & Ordering

We get many questions about our ingredients, menu, and services, the most common ones and their answers are below. Information on the multiple ways you can place an order with us follows. If you still have unanswered questions, send us an email or give us a call, our contact information is at the end of the page.

FAQ

Our Services

  • How do gift cards work?

    Our gift cards are done electronically. After purchasing you, or the lucky person you're sending to, will receive an email with your gift card redemption code. Just bring this code or use it upon check our for delivery/pick up at any of our Manhattan locations. You can access your card balance at any time through the email you received for the card. Gift cards can be used until the balance is used up. Gift cards do not expire. 


    Gift card redemption codes are not valid for use in third party delivery systems, ie door dash, caviar, uber eats, etc. Apologizes for any inconvenience. 

  • Do you deliver?

    We have a minimum order of one dozen doughnuts for deliveries of our flatiron store within the following area: Financial District to 55th street. 

    A $5 delivery fee will be added to your order.

    *Please note that we will do our very best to fulfill orders quickly but the order may take up to 1 hour for delivery.

    For deliveries within Manhattan and certain areas of Brooklyn, please click here to be re-directed to our partner www.sweetist.com or www.caviar.com or www.doordash.com to place orders directly with them.

    MANHATTAN

    Order through Caviar

    OR

    https://www.sweetist.com/bakeries/Dough

    OR 

    https://www.doordash.com/store/dough-new-york-641903/

  • Do you ship?

    No. We do not ship because we believe it would affect the quality and integrity of the product.

  • Do you cater?

    Yes, please refer to the Catering section below for additional information. Click to Catering

Our Menu

Our Ingredients

Dough

Deliveries & Ordering

We offer several ways to enjoy your favorite Dough doughnuts, including in-store pickup, delivery, and catering options including our doughnut wall!  We also offer corporate partnerships and wholesale opportunities.


Catering & In Store Pick-up

We are happy to serve all of your catering and pre-ordering needs. We will always try to accommodate.

We ask that all orders of 2 dozen doughnuts or more be placed at least 24 hours in advance, by phone or in person to be guaranteed. Please note that any orders over 1 dozen for our Urban Space location should also be placed at least a day in advance to be guaranteed. We will always try to accomodate regardless, but there are certain limitations due to the way we make them as we prepare them in small batches throughout the day.

Any catering orders that are 6 dozen or less can be placed directly at the store by calling or visiting us in person.

For orders larger than that, corporate accounts, special requests or events please contact us by email at dough.orders@gmail.com and you will receive a response within three business days.

Deliveries

We have a minimum order of one dozen doughnuts for deliveries of our flatiron store within the following area: between 15th street to 24th street, 7th avenue and Park avenues

A $5 delivery fee will be added to your order.

*Please note that we will do our very best to fulfill orders quickly but the order may take up to 1 hour for delivery.

For deliveries within Manhattan and certain areas of Brooklyn, please click here to be re-directed to our partner www.sweetist.com or www.caviar.com or www.doordash.com to place orders directly with them.

MANHATTAN

Order through Caviar

OR

https://www.sweetist.com/bakeries/Dough

OR 

https://www.doordash.com/store/dough-new-york-641903/






Corporate Accounts

We also offer house accounts for our returning corporate customers. Please contact us for inquiries about establishing a corporate account by emailing dough.orders@gmail.com.

Contact Us

Flatiron, New York

14 W 19th St (at 5th Ave), New York, NY 10011

Phone: (212) 243-6844
Hours:

Monday - Thursday
6:30AM - 8:00PM;
Friday
6:30AM - 9:00PM;
Saturday
8:00AM - 9:00PM;
Sunday
8:00AM - 8:00PM

City Kitchen

700 8th Ave (at 44th St), New York, NY 10036

Phone: 917-338-1420
Hours:

Daily
6:30AM - 9:00PM


UrbanSpace Vanderbilt

230 Park Avenue (at 45th St), New York, NY 10169

Phone: 646-747-0806
Hours:

Monday - Friday
6:30AM - 9:00PM;
Saturday & Sunday
9:00AM - 5:00PM

Thanksgiving

Closed

Smorgasburg

Phone:
Hours: