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FAQ

Our Services

  • Do you deliver?

    Yes! We offer delivery through our website. Click on the Order Online button to see our delivery area. You can also order through Caviar, Door Dash, Grubhub, Sweetist and UberEats. For large catering orders we do offer delivery for an additional fee. Please email orders@dough-ny.com for more information. 

  • Do you have gift cards?

    Yes, we do. You can purchase e-gift cards to use at any of our locations Click Here to purchase gift cards. 

  • Do you ship?

    No. We currently do not offer shipping but we hope to in the future! 

  • Do you cater?

    Yes! Please refer to the Catering & Delivery section below for additional information.


Our Menu

  • Do you offer different sized doughnuts?

    At the stores, our sizes are always the same, about 4 “ but you can order party (about 3.5”) or extra mini (about 3”) doughnuts.

  • What’s your most popular flavor?

    Plain Glaze & Cinnamon Sugar, but close runner ups are Dulce de Leche and Nutella! 

  • How often do you change your flavors?

    We have all-year round flavors you can find all the time. We try to change the menu ever month to two months based on the season. 

  • Do you offer a birthday cake or special-shaped doughnuts?

    We offer custom letter doughnuts! Please see the Catering & Delivery section for more information.We can accommodate some special shapes, just let us know what you have in mind and we'll see if we can make it.  We don't however have large doughnuts the size of a cake as it wouldn't cook properly and we do feel our doughnuts are a celebration just the way they are as well :) But a Happy Birthday made from doughnuts is fun too! 


Our Ingredients

  • Do your doughnuts have eggs or dairy?

    Yes, our regular doughnuts currently all our doughnuts for the moment use eggs, milk, and European style butter.  We launched our vegan version June 2020, which has no dairy or eggs in the doughnuts! 

  • Do you have nutritional information about your doughnuts?

  • We do! Please email info@dough-ny.com for more information about nutritional information and allergens. 

  • Are your doughnuts nut-free?

    While we do not operate in a nut-free environment, only a few of our doughnuts contain nuts. 

  • Are your doughnuts organic?

    The doughnuts are not but some of the ingredients we use are. We simply try to find the best ingredients, some of which are organic.

  • Are your doughnuts gluten-free?

    No, but you never know, we might develop something in the future.

  • Are your doughnuts vegan?

    Our doughnuts are not, but we have something in the works so stay tuned! 

  • Do you use colorings or artificial flavorings?

    No. All of our ingredients are natural and only occasionally do we use artificial colorings such as when we have created special flavors for holidays like Halloween and St. Patrick's Day and for our classic, southern red velvet cake topping. 

  • Are your doughnuts kosher?

    We are not certified kosher.

  • What kind of oil do you use?

    We use canola oil to fry our doughnuts.